A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. In…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
If you do not want all your incoming emails to appear in eDesk you can set up filters from within your email client (Gmail, Outlook, Yahoo etc.). Before…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
