eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
Restrict agent’s permissions when dealing with eBay cases. Before you start You'll need an eDesk account. To find out how to create…
Create, manage, and assign roles to help give your team access to the tools they need and to keep your workspace secure. All of your eDesk…
Create custom roles to give your teammates customized access to the tools they need.
Find out what each role permission enables in eDesk so that you can give your teammates the right permissions for their jobs. Before you…
The account admin is the only agent who can permanently delete a user account To get started, go to Settings → Users
