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eDesk AI - with Profiles

Introduction to eDesk's chatbot (with Profiles)

Creating a chatbot using our Chatbot template (with Profiles)

AI Sample Policies

Getting Started with eDesk's AI (with Profiles)

Introducing AI Smart Reply (with Profiles)

Building Training Content (when you have Profiles)

AI Assist features (with Profiles)

Using Profiles to set up AI personalities for your Chatbots and Smart reply

AI Automation

Setting up Agent Assist

AI powered summaries

AI Classifications

  • Getting started
  • Mailbox set up
  • Getting started
  • User and Company settings
  • eDesk connections
  • Company settings
  • User Permissions
  • Linking Channels
  • Link eDesk Talk
  • Link WhatsApp
  • Link your voice services
  • Link your webstores
  • Link your email accounts
  • Link your social media
  • Link your marketplaces
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Link your email accounts
  • Link your integrations
  • Organizing your Mailbox
  • Customize your interface
  • Customize your interface
  • Organize your tickets
  • Smart Tools
  • Rules
  • Templates
  • Invoice templates
  • Set up automated processes
  • AI
  • eDesk AI - with Profiles
  • Explore eDesk AI
  • Chat
  • Chat settings
  • Getting started
  • Chatbot
  • Feedback
  • Feedback Basics
  • Feedback Reporting
  • Creating Feedback Rules
  • Getting Started
  • Customer View
  • Intro to Customer View
  • Knowledge Base
  • Getting started
  • Reporting
  • Measure your performance
  • Billing and Admin
  • Your subscription details
  • Your account settings
  • Video Library
  • eDesk Intro To videos
  • eDesk Classroom videos
  • How to videos
  • Onboarding videos
  • Product demo videos
  • Webinar videos
  • Feature spotlight videos
  • eDesk Quick Tips videos
  • Troubleshooting
  • Marketplaces and Webstores
  • General Troubleshooting
  • Email and Social media
  • Tickets Troubleshooting
  • Best Practices
  • eDesk Best Practices
  • What's new?
  • Discover what's new in eDesk!

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