eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!