This help file will guide you through what actions to take if your order isn't showing on a ticket. Before you start You need…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…