We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
The Mailbox Dashboard will allow you to see ticket stats within eDesk so you can have a clear overview of how your team is performing. This…
The Search Download feature allows you to download a list of tickets generated using the filter inside the Mailbox. The columns are defined by…
Enterprise reports in eDesk will allow you to view and download various types of account data. This very powerful reporting interface helps you…
The Channel Dashboard is a marketplace specific dashboard that shows useful information relevant to that marketplace. It currently supports Amazon,…
Service Level Agreements (SLAs) define the level of service a customer can expect from a seller or marketplace. One of the most important service…
