Add your Marketplaces, Webstores and email accounts to have all correspondence in one place Select your avatar in the right-hand corner Select…
Add your Marketplaces, Webstores and email accounts to have all correspondence in one place Select your avatar in the right-hand corner Select…
To get started, go to your account avatar, Settings → Channels → + Add Channel Select Webstore integration → Magento This…
Connect your eBay account to allow access to messages and order information 01 Connect to eBay Settings → Channels → Add Channel Select…
Connecting Amazon to eDesk will allow your messages and order details to flow into eDesk. All messages will continue to be delivered to your…
Connecting Shopify allows messages and order information to be pulled into eDesk 01 Selecting Shopify Settings → Channels → Add…
ShipStation is a web-based order and delivery management software for the UK 01 ShipStation API Key To pull information from ShipStation…
Aftership is a Tracking Solution for eCommerce Businesses which provides effortless tracking and proactive delivery updates. 01…
Mail forwarding is the most straightforward eDesk Receiving mode Go to Settings → Mailbox Settings → Channels → select…
Connect your BigCommerce account to allow access to messages and order information. Follow the process below for adding your BigCommerce channels…
Magento Version 1 Connecting your Magento store to eDesk is done through an easy-to-use Magento extension To get started, go to your account…
To get started, go to your account avatar, Settings > Channels > + Add Channel Select Webstore integration > Magento 01 Choose your…
01 Adding a Forwarding Address Click the 'Settings' icon → select 'Settings' → select the 'Forwarding and…
Adding a Forwarding address Click the 'Settings' icon → select 'View all Outlook settings' Select 'Forwarding'…
Connect an email channel to pull all emails into eDesk 01 Adding a Support Email Go to Settings → Mailbox Settings → Channels…
Connecting Instagram allows comments to be pulled into eDesk 01 Adding Instagram Settings → Channels → Add Channel Social…
To get started, you must connect your eBay store to eDesk If you have not yet done so, please click here for a step-by-step guide 01 Getting…
Facebook is a popular way for customers to contact brands with pre and post-sales queries. We understand the importance of delivering an easy…
So you’ve mastered the art of price management and now you’re ready to ramp up your customer support capabilities? We like your style! If…
Templates in eDesk allow you to create prewritten responses These can be automated using certain conditions, time and date settings or AI To…
Keep your inbox tidy and create smooth workflows by using simple rules 01 Getting to Messaging Rules Select your avatar in the right-hand…