Onboarding videos

• Add Channel: Aircall (video)
• Add Channel: BigCommerce (video)
• Add Channel: Shopify (video)
• Add Channel: Amazon (video)
• Add Channel: eBay (video)

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Product demo videos

• Product Demo: Benefits of using an eCommerce Help Desk (video)
• Product Demo: eDesk simplifies eCommerce Customer Support (video)
• Product Demo: eDesk (video)

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Webinar videos

• Webinar: Supercharge your customer service with the eDesk 3.0 (video)
• Webinar: Message Rules (video)

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Feature spotlight videos

• Spotlight on Auto-Reply Templates (video)
• Spotlight on the eDesk Insights (video)
• Spotlight on the Templates (video)
• Spotlight on Manual Usage Templates (video)
• Spotlight on the Mailbox View (video)

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eDesk Quick Tips videos

• Creating tickets (video)
• Responding with Templates (video)
• Responding with Snippets (video)
• Inviting Users (video)
• Resolving Tickets (video)

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eDesk Classroom videos

• Setting up your Mailbox for success! (video)
• Building a powerful collaborative workspace! (video)

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eDesk Intro To videos

• Intro to the Mailbox - Smart Inbox (video)
• Intro to the Mailbox - Ticket View (video)
• Intro to the Mailbox - Overview (video)
• Intro to Message Rules (video)
• Intro to Templates (video)

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How to videos

• How to set up a Company SLA

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