Onboarding

• Add Channel: BigCommerce (video)
• Add Channel: Shopify (video)
• Add Channel: Amazon (video)
• Add Channel: eBay (video)

View all articles in "Onboarding"

Product Demo

• Product Demo: Benefits of using an eCommerce Help Desk (video)
• Product Demo: eDesk simplifies eCommerce Customer Support (video)
• Product Demo: eDesk (video)

View all articles in "Product Demo"

Webinar

• Webinar: Supercharge your customer service with the eDesk 3.0 (video)
• Webinar: Message Rules (video)

View all articles in "Webinar"

Feature Spotlight

• Spotlight on Auto-Reply Templates (video)
• Spotlight on the Smart Inbox (video)
• Spotlight on the eDesk Insights (video)
• Spotlight on the Templates (video)
• Spotlight on the Mailbox View and AI responses (video)

View all articles in "Feature Spotlight"