Marketplaces and Webstores

• Troubleshooting: Live Chat widget
• Troubleshooting: Connection Failed
• Troubleshooting: The channel you are attempting to connect may already be in use
• Troubleshooting: How to renew an expired token?
• Troubleshooting: Revoking access to existing software

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Tickets Troubleshooting

• Troubleshooting: Why is my order not showing on the ticket?
• Troubleshooting: Why are my tickets not imported?
• Troubleshooting: Why is my reply not sending in eDesk?
• Troubleshooting: Ticket status changing automatically
• Troubleshooting: Message not displaying properly

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Email and Social media

• How to renew your Microsoft Office Token to move to new Microsoft OAuth 2023 Update
• Troubleshooting: Social Media (Facebook and Instagram)
• Troubleshooting: Yahoo Forwarding with eDesk
• Troubleshooting: Outlook Forwarding with eDesk
• Troubleshooting: Gmail Forwarding with eDesk

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General Troubleshooting

• Troubleshooting: Missing screens in eDesk
• Troubleshooting: Deleting a channel
• Troubleshooting: Message Rules not working

View all articles in "General Troubleshooting"