Company settings

• The Company Settings in eDesk
• Changing the sender's name
• Using Customer Satisfaction Survey (CSAT)
• Creating signatures
• Setting up your Business Hours in eDesk

View all articles in "Company settings"

User Permissions

• Managing Users
• Adding limited access Read-only users to your account
• Restricting user permissions for eBay cases
• Adding Users
• Deleting Users

View all articles in "User Permissions"

eDesk connections

• 4 ways to use the powerful eDesk API!
• The eDesk App Store
• Reviewing MWS Permissions

View all articles in "eDesk connections"