The account admin is the only agent who can permanently delete a user account

To get started, select your avatar and go to Settings → Users 

Select the 3 dots next to the user you wish to delete

From here you can Deactivate or Delete a user 

As per GDPR guidelines, upon deletion of a user account, all associated data related to that user will be permanently erased

For complete account deletion, send an email to and we will remove the account and all the data related to it

For more information on our cancellation process, please see the Fees & Invoicing section of our Terms and Conditions.