Enable better team collaboration by creating user accounts for your team

The account admin must create the first user

Users with specific permissions can then add more users
 

  • Select your avatar in the top right-hand corner

  • Follow these steps: Settings > Users

  • Click the button "+ New User"

  • Fill in the following fields:

    Name
    First and Last name for the user will be how the user is recognised in the account
    Email
    The email the user will login with
    Timezone
    The timezone the users will see the account in - Auto detect bases the timezone on the IP of the user
    Preferred Language
    Choose the language the eDesk application should appear
    Active
    Allow the user permission to log into this account

  • An email will be sent to the user with a link where they can log in and create a password 

 

Got questions? Our dedicated support team will be happy to help. Contact us at support@edesk.com