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Microsoft has recently moved to modern authentication (OAuth 2.0 token-based authorization). This has many security benefits and improvements…
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If you do not want all your incoming emails to appear in eDesk you can set up filters from within your email client (Gmail, Outlook, Yahoo etc.). Before…
You can customise how eDesk imports your customer emails by selecting a Receiving Mode for each email and webstore channel. This guide explains…
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Setting up email forwarding from Yahoo to eDesk allows you to automatically send customer emails to your eDesk Mailbox for easy management. In…
If you're unable to connect your Outlook account to eDesk using the API (the simplest method), you can still receive emails in eDesk by setting…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
