Find the email you have linked to your BigCommerce account to receive different notifications to assist in forward to eDesk.

  • Log into your BigCommerce account

 

Admin Email

For the email that appears at the end of the checkout flow:

  • Navigate to Store Setup > Store Settings > Miscellaneous
  • Under “Email Questions to” you may see an email

 

Contact Page Email

The email which your contact queries get sent to:

  • Navigate to Storefront > Web Pages and click on the Contact Us page
  • Under “Email Questions to” you may see an email - If not it will be the email above

 

Order Notification Email

The email which your order notifications get sent to:

  • Navigate to Advanced Settings > Order Notifications
  • Select 'Email Message