To get started, go to your account avatar, Settings → Channels → + Add Channel
Select Webstore integration → Magento

This guide outlines the Version 1 API integration

01 Directions to Role

Adding a role in Magento gives eDesk permission to retrieve information.

• Log in to Magento
• Go to System → Web Services → SOAP/XML-RPC - Roles
  

02 Add Role

Click 'Add New Role' and fill in the fields as follows:

• Role Name [Example: eDesk]
• Confirm Admin Password
  For Magento to verify this user creation, you will need to enter the password of the current admin
• Click 'Role Resources' and select access to 'All'
• Hit 'Save Role'

03 Directions to User

Adding a user in Magento gives xSellco permission to retrieve information

• Go to System → Webservices → SOAP/XML-RPC - Users
  

04 Add User

Click 'Add New User' and fill in the fields as follows:

• User Name [Example: eDesk]
• First Name [Example: (your first name)]
• Last Name [Example: (your last name)]
• Email [Example: any email not already associated with this account]
  This email address must be different from the one that is associated with your original Admin account
• API Key
  The API key field is a verification key or password. This is the access credential that xSellco web services will use to access your Magento store
• API Key Confirmation
  Repeat the API key field to make sure it was entered correctly
• This account is
  Active should be set to ensure this user will operate
• Click "User Role" and select the role you have created
  
• Hit 'Save User'

05 Connecting to eDesk

• Go back to the eDesk setup Wizard
• Click Next
• Enter the store credentials 
• Enter the WSDL 
• Click Next
• The final step is to set up mail forwarding in your email inbox settings to forward the Magento messages to eDesk