The Orders tab will allow you to see all of the orders placed on the marketplaces and channels you have connected to eDesk as well as their…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
It's easy to manage all of your Shopify orders in eDesk, where you can support refunds and cancellations, and create replacement orders for…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
So you’ve connected your Mirakl Marketplace with eDesk, great job! The next step is to explore where your orders are going to be and…
This help file will guide you through what actions to take if your order isn't showing on a ticket. Before you start You need…
eDesk's Pre-sales tools help you turn prospective customers into buying customers, by streamlining your pre-sales enquiries and enabling your…
Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. Connecting…
Sears Marketplace is an online ecommerce market that allows you to sell your products as well as advertise them on Sears' website. Connecting…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Linnworks is an Inventory Management software that helps e-commerce sellers grow their business.