Contact customers who have placed an order in the Orders tab
01 Directions to Orders
- Select the order tab in the top toolbar
02 Toolbar Settings
- Today’s orders
Any orders from your marketplace that have been placed today will appear here.
- All orders
All orders available to be pulled into our system will be available here.
- Sent Feedback
Any orders you have solicited for feedback will appear here.
- Scheduled feedback
Any orders you have scheduled to solicit for feedback will appear here.
- Received feedback
Any orders that have received feedback will appear here
03 Edit View
Click the customise icon in the top right-hand corner to rearrange columns and layout
Select the drop-down “Add a new column” to add another column
Click the “X on the right adjacent to delete this column.
- View / Contact
Click on the order to view a pop up of the order details and also select “+ Create new ticket” to contact the buyer of this order.