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Mail Forwarding with eDesk

Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…

Gmail Forwarding with eDesk

For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…

Mail Forwarding with a provider other than Gmail, Yahoo or Outlook

Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account.  This…

Troubleshooting: Yahoo Forwarding with eDesk

If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…

Troubleshooting: Gmail Forwarding with eDesk

If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…

Outlook Forwarding with eDesk

If you're unable to connect your Outlook account to eDesk using the API (the simplest method), you can still receive emails in eDesk by setting…

Connecting Yahoo to eDesk

Setting up email forwarding from Yahoo to eDesk allows you to automatically send customer emails to your eDesk Mailbox for easy management. In…

Mail Forwarding using the same email address

Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…

Troubleshooting: Outlook Forwarding with eDesk

If your Outlook email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…

Configuring your eDesk Mailbox

 The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…

AI powered summaries

Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…

Connecting your Support Email with eDesk

A Support email address is the main point of contact for any customer purchasing from you.  Connecting your Support Email will allow all…

Connecting Outlook to eDesk

Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.

Connecting Klaviyo with eDesk

Klaviyo is a cloud-based email and marketing automation platform used by eCommerce businesses to deliver personalised campaigns and manage customer…

Mail Forwarding using the same email address

Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…

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