Changing user login email addresses

Changing the ticket status and scheduling a message response

Connecting your Support Email with eDesk

Mail Forwarding using the same email address

Sending emails via SMTP in eDesk

Troubleshooting: Finding your BigCommerce email addresses

Mail Forwarding using the same email address

Changing the sender's name

Using Outlook folders for your channels in eDesk

Troubleshooting: Ticket status changing automatically

Gmail Forwarding with eDesk

What will my Feedback request emails look like?

Outlook Forwarding with eDesk

Creating new tickets and external emails

Connecting a channel with eDesk