Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
Understanding your customer's experience has never been more important. That's why eDesk allows you to exclude irrelevant or inappropriate customer…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
Discover the brand-new Feedback Overview screen, learn new tricks on the eDesk Home page and check out the many new improvements we made! In…
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
Have you thought of a way that we can improve eDesk? Tell us about it! This help file will guide you through creating a new feature request and…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
