By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Dark mode makes working on eDesk easier on your eyes by using a darker theme for the app's user interface, which reduces the amount of light…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Customer support in one place, not all over the place! Get started with eDesk now!
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Smart tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
