A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
If you're unable to connect your Outlook account to eDesk using the API (the simplest method), you can still receive emails in eDesk by setting…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
Your sender's name will mask the From email address inside the recipient's email client. This guide will walk you through the process of…
If you use Outlook to receive emails from multiple channels, and the emails go into an Outlook folder for each channel, here's some good news.…
