What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce. 

This video will show you how eDesk simplifies customer support processes for online eCommerce sellers

Related Articles


Never heard of eDesk? Start here!

Connecting a channel with eDesk

Responding to your customer

eDesk Mailbox Tour

Assigning tickets in eDesk

Managing ticket statuses

Adding internal notes and mentioning teammates