Website Contact Forms

Troubleshooting: Contact Form tickets

Setting up Live Chat

How does eDesk’s Live Chat work for your customers and your team?

Add Channel: Shopify (video)

Add Channel: BigCommerce (video)

Spotlight on Smart Tools (video)

Troubleshooting: Ticket status changing automatically

Troubleshooting: Live Chat widget

Enable WhatsApp Chat through your eDesk Live Chat Widget

Set up Live Chat on your Shopify store

What information should you give your AI Agents?

CSAT for Chatbots

Cloning a Knowledge Base

Connecting Etsy with eDesk