Shopware is a leading ecommerce system and used by some of the largest European brands, retailers and manufacturers across B2C and B2B industries. Connecting…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
PrestaShop is a freemium, open source e-commerce platform allowing you to create an online store and sell products. Connecting your PrestaShop…
Take your customer care to the next level with Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
Auto-replies are automated responses that are sent when your team is unavailable - perfect for evenings, weekends or high-volume periods. Many…
Profiles allows you to assign a specific tone of voice, level of detail, and a trining library to a dedicated Profile, which you can then assign…
Out of Office templates (OOO) are a type of auto-responder that instruct eDesk to reply automatically to messages that arrive during one-off…
Connecting your Shopify account will allow your messages, orders, and order information to flow directly into eDesk. All messages will continue…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
Allegro is a Polish online e-commerce platform that enables you to create an online store and sell products. Connecting your Allegro account…
Connecting your BigCommerce account will allow your messages, orders, and order information to flow directly into eDesk.
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
