Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Microsoft has recently moved to modern authentication (OAuth 2.0 token-based authorization). This has many security benefits and improvements…
In 2020, Microsoft announced the release of OAuth 2.0 support for POP, IMAP, and SMTP AUTH. This means that they are deprecating the older basic…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
If you use Outlook to receive emails from multiple channels, and the emails go into an Outlook folder for each channel, here's some good news.…
Your sender's name will mask the From email address inside the recipient's email client. This guide will walk you through the process of…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. In…
