Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Microsoft has recently moved to modern authentication (OAuth 2.0 token-based authorization). This has many security benefits and improvements…
In 2020, Microsoft announced the release of OAuth 2.0 support for POP, IMAP, and SMTP AUTH. This means that they are deprecating the older basic…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. In…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
You can select the Receiving mode for email channels to determine how you want your messages imported in eDesk. This help file will guide…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
