We’re delighted to be in a position to make our next generation AI available to eDesk customers on a phased basis.
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
"Where's my order?" can constitute an estimated 20-40% of customer enquiries. That's why eDesk allows you to add a direct tracking link to orders…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Klaviyo is a cloud-based marketing automation and email marketing tool that helps businesses create personalized, targeted campaigns and manage…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
Engage your website visitors with a smooth live chat experience using the eDesk Chat Add-On. This help file will guide you through the Widget…
