Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
Create a Manual Usage Template to help your teams respond to customers quickly.
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
Create a Rule-Only Template take the pressure off your teams and let eDesk automatically handle the commonly-asked questions from your customers. This…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
This help file will guide you through what actions to take if your order isn't showing on a ticket. Before you start You need…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!