Help your Team respond to customers quickly, by creating ready-to-go Manual Usage Templates that they can select and send.
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Using Manual Usage templates to send prewritten messages to your customers
Using Templates to save time
Using Rule-only templates to automate customer support
Let customers know your team is out-of-office with Out-of-Office templates
Let customers know your team is busy with Auto-Reply templates.
Troubleshooting: Template not showing on ticket
Respond faster with Snippets