Home Video Library eDesk Quick Tips videos Responding with Templates (video) In eDesk Quick Tips videos by Marie Boudinar | Keywords: templates respond customers It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support! Related Articles Using Templates to save time Using Out-of-Office Templates in eDesk Using Rule-Only Templates in eDesk Using Auto-Reply Templates in eDesk Using Manual-Usage Templates in eDesk