Want to take a tour?
Click here to take an in-App tour and create an Auto-Reply Template in eDesk!
Note: To access this tour you must be an Admin or have permission to access Templates. To find out more about this, click here.
Let customers know your team is busy with Auto-Reply templates.
Using Templates to save time
Using Rule-only templates to automate customer support
Let customers know your team is out-of-office with Out-of-Office templates
Troubleshooting: Template not showing on ticket
Respond faster with Snippets