There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
When contacting buyers, the eDesk email address must be added as an Approved Sender in Seller Central. If you do not add eDesk as an Approved…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
Your sender's name will mask the From email address inside the recipient's email client. This guide will walk you through the process of…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Setting up email forwarding from Yahoo to eDesk allows you to automatically send customer emails to your eDesk Mailbox for easy management. In…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
You can customise how eDesk imports your customer emails by selecting a Receiving Mode for each email and webstore channel. This guide explains…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
For the majority of use cases, connecting your Gmail to eDesk can be done using OAuth. To find out how to connect Gmail in 5 seconds, click here. In…
