Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
When contacting buyers, the eDesk email address must be added as an Approved Sender in Seller Central. If you do not add eDesk as an Approved…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Your sender's name will mask the From email address inside the recipient's email client. This guide will walk you through the process of…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…