eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Report extracts allow you to extract specific data about your Agents, Channels, Tickets, Tags, Chats, Chatbot, User log, SLA breaches, Custom…
