Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step of the way. Our Customer Success Managers are dedicated to ensuring you have the best experience possible, whether that involves modifying your subscription or addressing any concerns you may have. Don't hesitate to reach out - we're here to support you!

This help file will explain you how to manage or cancel your subscription.

Before you start

  • Make sure you have an Admin login to eDesk. If not, you can request one from an Admin user within your business.

01 Exploring Your Subscription Options

If you're considering changes to your subscription, whether it's an upgrade, downgrade, or any other adjustment, our team is ready to assist you. Please reach out to us through this link to discuss your options and find the solution that best fits your needs.

If you're uncertain about what changes to make, kindly reach out to your Customer Success Manager and they will be ready to provide guidance and assistance based on your specific requirements and goals.

Further Assistance

For more information on how to make the most out of your eDesk subscription or to learn about upcoming features and updates, feel free to explore our updates page here.