eDesk Customer View: Get full insights into your customers

Intro to the Mailbox - Ticket View (video)

Spotlight on the Ticket View (video)

Spotlight on the Mailbox View (video)

What will my Feedback request emails look like?

Exploring the ticket view

Using Customer Satisfaction Survey (CSAT)

Customer Snippets

Troubleshooting: Why is my order not showing on the ticket?

The Live dashboard: A real-time view of your account

Responding to your customer

What is a ticket?

CSAT for Chatbots

Auto-Reply Templates: Set Customer Expectations & Protect SLAs

Product Demo: eDesk simplifies eCommerce Customer Support (video)