In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!

Forget about logging into multiple channels each and every day! Within the Mailbox View, all your customer queries are in one place—with related order details and conversation history. 

Related Articles

Welcome to the new eDesk Mailbox!

eDesk Mailbox Tour

The 5 step guide to setting up your eDesk Mailbox

Respond in one click with AI Templates

Quick Reply responses

The Smart Tools