AI Insights: See how AI is working for you

AI Assist features

AI Classifications

AI Assist features (with Profiles)

AI Agent FAQs

AI Automation

Creating policies for AI Agents

AI powered summaries

Getting Started with eDesk's AI (with Profiles)

Understanding your AI Agent activity log

What information should you give your AI Agents?

Creating Instructions for your AI Agent

Introducing AI Smart Reply (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

What is the AI Agent and how does it work?