AI Assist features

AI Assist features (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

AI Classifications

AI Insights: See how AI is working for you

AI Automation

AI powered summaries

Getting Started with eDesk's AI (with Profiles)

AI Sample Policies

AI Sample Policies and Instructions

Getting Started with eDesk's AI (Instructions version)

Introducing AI Smart Reply (with Profiles)

Instructions and how they work for your AI