AI powered summaries

AI Assist features

AI Assist features (with Profiles)

Building Training Content

AI Classifications

AI Insights: See how AI is working for you

AI Automation

Getting Started with eDesk's AI (with Profiles)

AI Sample Policies and Instructions

AI Sample Policies

Getting Started with eDesk's AI (Instructions version)

Introducing AI Smart Reply (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

Instructions and how they work for your AI