eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
