Inviting Users (video)

Creating an Agent profile

What information should you give your AI Agents?

What is the AI Agent and how does it work?

AI Agent FAQs

Introducing AI Smart Reply: your Support team’s new best friend!

Deleting Users

Adding Users

Managing Users

Adding limited access Read-only users to your account

Common uses of Message Rules

Restricting user permissions for eBay cases

Building a powerful collaborative workspace! (video)

Changing user login email addresses

Assigning tickets with Round Robin