eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eBay cases can sometimes be sensitive, therefore we allow users in eDesk to restrict eBay case reponses. This help file will show you how…
eDesk Home is a new page within your eDesk app that helps you to keep track of your mailbox and learn how to get the most from eDesk. Before…
By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
