eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
This help file highlights the difference between tickets that have been read (physically opened) and unread by an agent. Before you start You’ll…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Quick Reply responses are available…
eDesk's Round Robin feature automatically assigns tickets to your Support Agents, sharing the workload across the team and maximizing efficiency. Before…
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
This help file will walk you through adding complimentary information to your orders and tickets in eDesk. Before you start You’ll…
Discover the brand-new Feedback Overview screen, learn new tricks on the eDesk Home page and check out the many new improvements we made! In…
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
Rakuten France (formerly known as Priceminister) offers an online e-commerce website that provides new, used, and collectable products at fixed…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
