eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Sometimes people from outside your support team, such as managers and colleagues from other functions of the business might want to access eDesk…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
