Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
eBay is a popular online shopping site allowing you to sell products. We understand the importance of delivering an easy way to integrate with…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Quick Reply responses are available…
eDesk's Round Robin feature automatically assigns tickets to your Support Agents, sharing the workload across the team and maximizing efficiency. Before…
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
eDesk will allow you to create delivery configurations in your account so we can calculate estimated delivery times for you. This help file…
Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
