eDesk's new generation AI Translation enables your business to expand into new geographies without mastering or even knowing the language - allowing…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Service Level Agreements (SLAs) define the level of service a customer can expect from a seller or marketplace. One of the most important service…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This…
