The Search Download feature allows you to download a list of tickets generated using the filter inside the Mailbox. The columns are defined by…
Enterprise reports in eDesk will allow you to view and download various types of account data. This very powerful reporting interface helps you…
The Feedback Dashboard will allow you to get access to useful information and insights relevant to the Feedback add-on you're using with your…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
As part of our continued efforts to improve your experience of eDesk, we’ve redesigned the eDesk Mailbox and released powerful features to…
