AI Assist features (with Profiles)

Connecting Kaufland with eDesk

Introducing AI Smart Reply: your Support team’s new best friend!

Chat Insights (including chatbots)

Requesting Amazon reviews

Reviewing Amazon MWS Permissions

Add Channel: Amazon (video)

Connecting Amazon with eDesk

Using Snippets in Amazon Feedback requests

Feedback Rules for Amazon

Notifications for Amazon cancellations

Amazon Request Feedback Now

Automating your Amazon Invoicing

Setting up your Amazon channel mailbox