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Connecting WhatsApp with eDesk - Number Porting Onboarding

Integrating WhatsApp with eDesk will revolutionize the way your team handles support. By having two way communication via WhatsApp with your…

Connecting WhatsApp with eDesk - Requirements to onboard

Integrating WhatsApp with eDesk will revolutionize the way your team handles support. By having two way communication via WhatsApp with your…

Connecting WhatsApp with eDesk - Regular Onboarding

Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…

How WhatsApp pricing works

Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…

Connecting eDesk from the Wix App Market

Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…

Enable WhatsApp Chat through your eDesk Live Chat Widget

eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…

Troubleshooting: eDesk Talk

eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…

Subscription Page

Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential.  This guide will walk you…

Adding a personal voicemail greeting to eDesk Talk

eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…

Setting up Live Chat

Take your customer care to the next level with Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…

AI Insights: See how AI is working for you

AI Insights gives you a clear view of how the AI features are performing. With these dashboards, you can measure time saved using AI assist and…

Fine-tune your customer care with eDesk's Report Extracts

eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…

Feedback Overview

In eDesk Feedback, the Overview page is now the Feedback landing page. It shows current, relevant, actionable information at a glance. This…

Feedback Dashboard

The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on.  This…

Tickets Insights

The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…

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