eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
Grow your business and support international markets in any language with eDesk’s Auto-translation feature. This help file will explain…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk is the only eCommerce-focused helpdesk and therefore offers a number of extra Add-Ons to help you deliver an even better customer experience. This…
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
