Create a Rule-Only Template take the pressure off your teams and let eDesk automatically handle the commonly-asked questions from your customers. This…
Check out these example uses for Rule-Only templates, and adapt them to your business needs. This help file will guide you through how to…
Create a Rule-Only template to auto-respond to messages based on their content. How useful! This help file will guide you through how to…
It's important to reply to customers using Templates in eDesk to provide the fastest and most professional customer support!
Create a Manual Usage Template to help your teams respond to customers quickly.
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Watch this video and find out how you and your Team can save time with eDesk through automation!
