Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
The Trustpilot integration allows you to request feedback based on the orders you received from your marketplaces and webstores (Shopify, BigCommerce,…
The Magento integration for eDesk's Feedback allows you to request feedback for the orders you received from your Magento customers. This…
The Amazon integration for eDesk's Feedback allows you to request feedback for the orders you received from Amazon customers. This help file…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…
Set up CSAT to request feedback from customers after their support ticket has been resolved. Once a ticket has been resolved by an Agent, a message…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…