Creating feedback rules in your eDesk Feedback account allows you to request seller feedback and product reviews from your buyers. In this…
The Amazon Request Feedback Now feature allows you to automatically request feedback at any point during the conversation with a customer straight…
eDesk Feedback will help you improve your online brand reputation. It helps you target positive feedback and reviews with smart selective requests…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
The eBay integration for eDesk's Feedback allows you to request feedback for the orders you received from eBay customers. This help file will…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
Amazon no longer sends notifications to sellers when a customer asks to cancel their order; instead the cancellation request is displayed in…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
The Content hub is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You can add…
In eDesk, it's really easy to create a dedicated Knowledge Base for each of your shops and countries, especially if you use our handy cloning…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Understanding tickets and how they work in eDesk is key to delivering a fantastic, personal experience for your customers. This help file…
