Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
The Search Download feature allows you to download a list of tickets generated using the filter inside the Mailbox. The columns are defined by…
Microsoft has recently moved to modern authentication (OAuth 2.0 token-based authorization). This has many security benefits and improvements…
We're committed to providing the highest standards of security to our eDesk users. That's why eDesk supports Two-Factor Authentication (2FA),…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Take your customer care to the next level with Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
Smart Reply is an AI-powered tool that helps agents respond to customer messages faster and more accurately. It boosts response times and customer…
Magento is a popular e-commerce platform allowing you to create an online store and sell products. Connecting your Magento account will…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Magento is a popular eCommerce platform allowing you to create an online store and sell products. Connecting your Magento account will allow…
StoreFeeder is one of the most powerful and popular multi-channel ecommerce software solutions. It takes care of your listings, orders, inventory,…
