Is your Mailbox filling up with lots of resolved tickets that take up space and are no longer relevant? This help file will show you how…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
