The eDesk App Store

Setting up Agent Assist

Making and Receiving calls on Aircall

AI Assist features (with Profiles)

Introducing eDesk's AI

Intro to the Mailbox - Ticket View (video)

The Smart Inbox (video)

Adding Tags on Aircall

Tell your AI Agent how to auto-reply by providing it with Procedures

Proactive Chat

The eDesk Smart Tools

4 ways to use the powerful eDesk API!

Responding to your customer

Connecting Aircall with eDesk

AI Assist features