If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Create a Manual Usage Template to help your teams respond to customers quickly.
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
